Join Our Team at Ace Handyman Services Northeast Georgia!
Are you an administrative professional looking to turn your customer service skills and engaging personality into a rewarding career? Do you thrive in a fast-paced environment, love solving problems, and want to be part of something new and exciting?
We are a national leader in home improvement and repair services, dedicated to delivering exceptional customer experiences. As we launch and grow our business in Northeast Georgia, we’re looking for a highly organized and motivated individual to join us as our Office Manager, ensuring smooth daily operations and outstanding service.
Why Join Us?
This is more than just a job—it’s an opportunity to help build a company from the ground up. Your input, creativity, and problem-solving skills will directly impact our success. You’ll take ownership of your role, grow alongside the business, and be part of a team-oriented, respectful, and fun work culture.
We Offer:
✅ Competitive Salary: $40,000 - $60,000 (Based on Experience)
✅ Quarterly Performance Bonuses
✅ Paid Vacation & Work-Life Balance
✅ Opportunities for Growth & Advancement
✅ Regular Pay Reviews
✅ Fun & Collaborative Work Environment
✅ Respectful, Team-Oriented Culture
✅ Health Benefits & 401(k) (As We Grow)
What You’ll Do:
Customer Service & Scheduling:
- Be the primary point of contact, answering calls and following the Call Blueprint & StratFix.
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Manage email communication daily.
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Schedule & coordinate work orders, ensuring efficient workflow.
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Handle customer service issues and make adjustments to accommodate job extensions.
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Write thank-you notes as a follow-up to each work order.
- Manage 11-month warranty calls and service follow-ups.
Personnel & Team Support:
- Handle Craftsman & Apprentice time-off requests and schedule adjustments.
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Assist with payroll preparation and employee records.
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Recruit and interview new Craftsmen/Apprentices.
- Conduct new hire orientation and support staff meetings.
Operations & Financial Management:
- Track invoices, payments, and company expenses.
- Export invoices to QuickBooks & reconcile accounts.
- Prepare bank deposits & manage outstanding payments.
- Oversee office supplies, marketing expenses, and operational needs.
Marketing & Community Engagement:
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Manage social media (Facebook updates, customer engagement).
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Manage advertising spend (SEO, PPC, LSA, Third Party Marketing Company)
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Design marketing pieces for existing customers.
Who We’re Looking For:
We need a detail-oriented, organized professional with strong multitasking skills and a passion for customer service & problem-solving.
✔ High School Diploma or GED
✔ 3-5 years of administrative/scheduling experience
✔ Excellent verbal & written communication skills
✔ Strong customer service & sales comfort level
✔ Ability to learn new technology quickly
✔ Office management & multitasking abilities
✔ Ability to prioritize tasks effectively in a fast-paced environment
✔ Proficiency in Office 360 Suite & QuickBooks (a plus!)
✔ Basic knowledge of sales & marketing (a plus!)
✔ Previous customer-facing experience (a plus!)
✔ Ability to understand customer needs with empathy and provide thoughtful solutions
🚀 Ready to Take Your Career to the Next Level?
If you're excited about this opportunity and want to be part of something new, growing, and impactful, we’d love to hear from you!
📩 Apply Today! Join Ace Handyman Services Northeast Georgia and help us build something great—together!
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.